Novartis Internal Communication

UI, UX & Research

Overview

Novartis is building toB app to enable internal communication through tickets. I was asked to create a prototype base on the ticket submission requirements given.

My Process

  1. Look for inspiration in iOS Contact app
  2. Create wireframes
  3. Create interactive prototype and iterate

Research

    Use Case

  1. Load staff info (Name, Email, Department)
  2. Input mobile number
  3. Input message
  4. Submit
  5. Alert
  6. Confirm
  7. Complete submission

Prototype

Figma File

Reflection

The prototype's style and navigation mimics iOS design system. I would need further info about the existing system to see how everything could play together.